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Who to email for what

Safe information to include

For support or access problems, include your company name, work email, issue category, a non-sensitive description, and a request/reference ID if one is safe to share.
Do not send passwords, API keys, signing material, recovery codes, regulated data, customer production payloads, or other secrets through a public contact channel.

Security reports

Use Responsible disclosure for vulnerability-reporting guidance.

Service availability

Check Status before opening a service-availability request.